Refund Policy

Refund Policy

Kern River Permaculture

Thank you for supporting Kern River Permaculture.

 

Returns

Returns are accepted within 30 days of delivery for unused items in their original condition.

To request a return, please contact us with your order details before sending any items back.

 

Non-Returnable Items

Certain products may not be eligible for return, including:

• Perishable goods

• Used or opened items

• Custom or made-to-order products

 

Refunds

Once the returned item is received and inspected, a refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.

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Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can resolve the issue.

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Contact

For return requests or questions:

Kern River Permaculture
kernriverpermaculture.com